Have a question not listed below? Feel free to contact us in order to ask any and all questions you might have about our processes and available services.
How does the process of getting a quote work?
First we review your job to see if its a good fit for us and for you in terms of cost efficiency and deadlines. Your job is to give us any and all information you have, such as quantities, materials, deadlines, and drawings or CAD files in order to help us get started on your job. Once we receive everything we need we can produce and deliver an estimate to you. We will go from there once you send us a finalized P.O. and your job will be under way!
What if I don't have a CAD file or proper drawings?
CAD files are what we use to program your job. If we have to produce a CAD file that takes up a lot of time and effort for us, and can delay your job. We charge a small programming fee if we do have to create those files and drawings for you.
How do you ship a job?
We use a variety of shipping methods to get finished jobs to our customers. We sometimes use our own truck to deliver, or other freight carriers such as Old Dominion or Averitt. Most of our jobs are shipped via UPS Ground which is a cost effective and reliable method. We also use Courier Net and FedEx. The customer has the final say on delivery method, although we will make suggestions based on the piece and what we know of each carrier's capabilities.
How do I pay for my job?
We usually work with net 30 terms, and can be paid via check to our P.O. Box or through a Credit Card payment.